To assist in the provision of a high-quality service that enables the people we support to
develop an independent and individual lifestyle and to work in accordance with the stated care
plans, policies, philosophy, aims and objectives of Starlightliving. The job will require staff to
work in supported tenancies, where Starlightliving provides accommodation and support/care
for individuals who share housing.
Staff will need to liaise with service users, as well as other support staff and management, in the
delivery of care. Individual’s packages of care will mirror, local authority assessments and
allocate shared and one to one time for specific tasks, which are documented in individual care
plans. Staff will be required also to provide effective communication within the immediate team
and to the management team. Such communication will include both daily issues but also
contribution towards all parts of the service such as reviews for service users, house meetings,
staff meetings, health and safety issues etc.
All staff will be supported through training and guidance to work in accordance with current
statutory legislation covering the Care sector.
SPECIFIC RESPONSIBILITIES:
• To work a pattern of shifts and ensure that the service users who they are working
with are supported in line with their care plan and receive consistent support.
• To work both in a lone working capacity whilst on shift and also to contribute as
part of a team, through meetings and reviews.
• To follow any lists and plans in place at their work location such as daily checks,
task and delegation sheets as highlighted at induction stage.
• To liaise when necessary with the management team, in regard to service user
issues staffing issues, shift planning, meeting needs and proving effective
communication when handing over to other support staff or management.
Attending staff meetings.
• To oversee and maintain records kept within the service user’s home and to
regularly archive to head office on a monthly basis, when delegated.
• To support service users with any health related support issues where applicable,
e.g. making and attending Dr.’s appointments, and advocating where the need is
assessed
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